Knowledge Base

Adding value to our customers

The AUMA Knowledge Base is an online resource designed to provide easy and quick access to a wide range of information and materials.

Here, visitors can find reference documents, instructional 'how-to' videos, quick reference guides, FAQs, and more, all aimed at supporting your needs and answering your questions.

How to access the Knowledge Base

The AUMA Knowledge Base is a unique always-on, secure online resource that provides customers with 24/7/365 access.

See below for details of how to access the AUMA Knowledge Base.

01

Register your account

Upon registering for the AUMA Knowledge Base you will receive an 'account setup' email at the address you provided during sign-up.

If the email doesn't appear shortly, we ask that you check your spam and junk folders or review your firewall settings.

02

Verify your email address

Once the email has been verfiied you will then gain access to the AUMA Knowledge Base.

You will have access to resources, technical documents, and a variety of support materials.

03

Have a question?

If you notice any missing content in the Knowledge Base or suspect an issue, please reach out to us.

Use the form on our contact page, and our team will be in contact.

FAQ’s

Password Resetting

If you sign out and forget your password, click the ‘forgot my password’ page.

Enter your email and if an account is found for that email, a ‘set my password’ email is sent with a link to the ‘set password’ page.

Why should I become part of the Knowledge Base?

Whether you are just stepping into the world of AUMA or someone who is seasoned in the field, the AUMA knowledge base is a place where you can find new information and deepen your knowledge and understanding.

How often is the Knowledge Base updated?

The knowledge base is regularly updated to ensure the information remains current and accurate.

Updates are made monthly or as new information becomes available.

Can I contribute to the Knowledge Base?

Contributions are welcome!

If you have expertise or valuable information to share, we would be delighted to share this information on our Knowledge Base.

Is the Knowledge Base accessible on mobile devices?

Yes, the knowledge base is optimised for mobile devices, allowing you to access information on the go.

How can I contact support if I have additional questions or need assistance?

For additional questions or assistance, you can reach out to our support team using the chat feature on the Knowledge Base or by referring to our contact page, we are here to help!

CUSTOMER

KNOWLEDGE BASE

Adding value to our customers

KNOWLEDGE BASE

How to access the Knowledge Base

01

Register your account

02

Verify your email address

03

Have a question?

FAQ’s

Password Resetting

Why should I become part of the Knowledge Base?

How often is the Knowledge Base updated?

Can I contribute to the Knowledge Base?

Is the Knowledge Base accessible on mobile devices?

How can I contact support if I have additional questions or need assistance?

CUSTOMER

KNOWLEDGE BASE

Adding value to our customers

KNOWLEDGE BASE

How to access the Knowledge Base

01

Register your account

02

Verify your email address

03

Have a question?

FAQ’s

Password Resetting

Why should I become part of the Knowledge Base?

How often is the Knowledge Base updated?

Can I contribute to the Knowledge Base?

Is the Knowledge Base accessible on mobile devices?

How can I contact support if I have additional questions or need assistance?

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