Privacy Notice

At AUMA Actuators Limited we are committed to safeguarding and preserving the privacy of our Customer and Suppliers. This Privacy Policy explains what happens to any personal data that you provide to us.

About Us

AUMA Actuators Limited is a subsidiary of one of the leading electric actuators and valve gearboxes and provides support for all AUMA Group products in the UK and Ireland including sales, after sales and service with a dedicated repair department and retrofit service.

We are committed to protecting the personal data we have access to and process and have developed privacy policies to cover groups of individuals whose personal data we may hold.

Personal Data

Personal data is information about an identifiable individual that could lead to them being treated differently. The types of personal data we process includes name, work contact details (address, email and phone number) and any other information necessary for our business purposes.

Key Principles

Employees in the course of their duties may have access to information which is private or confidential to the Company, employees, customers and suppliers. It is the responsibility of everyone at AUMA to preserve the confidentiality and integrity of information used during the course of their work and to protect the interests of the business.

Under Data Protection legislation there are certain responsibilities in relation to personal data held on computers and manual records. Under the regulations, all personal data is subject to the 'data protection principles'. All employees are aware of and act in accordance with the principles. These are that personal data:

1. must be processed fairly, lawfully and in a transparent manner
2. must be obtained for lawful purposes
3. ust be adequate, relevant and not excessive
4. must be accurate and where necessary kept up to date
5. must not be kept longer than necessary
6. must be safeguarded against unauthorised or unlawful processing and against accidental loss, damage or destruction.

Information We Collect

In carrying out our business activities we may collect and process the following data about you:

1. Information provided voluntarily by you. For example, when you register for information or make a purchase or sale.
2. Information that you provide when you communicate with us by any means.

Use of Your Information

We use the information that we collect from you to carry out business with you. In addition to this we may use the information for one or more of the following purposes:

1. To provide information to you that you request from us relating to our products or services.
2. To provide information to you relating to other products that may be of interest to you.
3. To inform you of any changes to our website, services or products.

If you have previously purchased products or services from us we may provide to you details of similar products or services, or other products or services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

Storing Your Personal Data

We do our upmost to ensure that all reasonable steps are taken to make sure that your data is processed and stored securely.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

1. In the event that we sell any or all of our business to the buyer.
2. Where we are legally required by law to disclose your personal information.
3. To further fraud protection and reduce the risk of fraud.

Access to Information

Anyone whose personal data is being processed by the Company has certain rights in relation to their personal data. In practice, what this means is that individuals have the right, on written request and within a month, to:

1. be told what personal data is being processed, why it is being processed, where it came from and to whom it may be disclosed
2. access that data in an intelligible form
3. ask to rectify the data if inaccurate
4. ask for the data to be erased
5. restrict processing
6. data portability (in certain circumstances).