SERVICES

FOR ALL TYPES OF APPLICATIONS

We are specialists in electric actuators and help you with qualified technical advice in planning, technical support, installation and commissioning, as well as service, maintenance and training.

We are certified to ISO 9001, 14001 and 45001, regarding products and services.

We offer tailor-made service agreements and our service assignments are always accompanied by a detailed report - which facilitates your maintenance planning.

The right service and maintenance at the right time makes for a better, safer and more economical plant.

We offer a comprehensive returns and inspection service to ensure your AUMA actuators are always performing at their best.

Here is what you can always expect:  

 

  • Thorough examination and inspection to identify any issues or potential problems.

  • A detailed report of our findings along with recommendations for the best course of action.

  • All units tested on our high torque test rig to meet our performance standards. 

Should you wish to return any of your AUMA products to our workshop, please fill out the below form and send a copy with the unit(s) to our Clevedon address. 

We have Technicians available around the clock for all site requirements!

Whether you need immediate site assistance or for someone to check the health and condition of your actuators, we have you covered. 

AUMA also offer, full mechanical and electrical services for upgrades and retrofits on a wide range of electric actuators.

Please get in touch with our Service Team below, who will be happy to discuss your requirements and how we can help. 

We offer tailored, bespoke Service Agreements, designed for businesses with unique requirements that demand customised solutions.

For a closer look at what we can offer, take a look at an example on how we tailored a bespoke Service Agreement to meet unique onsite demands for a well known water company. 

By signing a service contract with us for preventive maintenance, we schedule an annual maintenance visit to reduce the risk of unnecessary and expensive downtime.

AUMA's service contracts consist of 3 different levels of service. 

Level 1: Basic Maintenance Package

Level 2: Advanced Maintenance Package

Level 3: Premium Maintenance Package

For more detailed information, please click on the below button and take look at our Service Contract Brochure.

Alternatively, please get in touch with us and we will be happy to discuss any questions.

All our service staff are supported by AUMA Group's product specialists and are available to assist with any technical enquiries.

As a valued customer, you benefit from our comprehensive technical support, which includes expert guidance and qualified technical advice to address all your needs. 
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At AUMA, we are committed to fast-track product delivery for customers that sees UK stock actuators despatched within five working days from receipt of order.

We hold a comprehensive range of electric actuators and component parts for various applications for call-off from stock - from variable speed to underwater and remote-mounted solutions.

This can mean that replacement actuators, where required, can be on site within five working days and often quicker.

In emergency cases, we can deliver actuators to the site within 24 hours and in really extreme cases, we can quote, build, test and deliver to site on the same day when required. 

FAQ’s

What steps does AUMA take to ensure thorough inspections are carried out?

At AUMA we are committed to maintaining the highest standards of quality and safety in our products and services. 

 

To ensure this, we implement the following:

 

  • Comprehensive Training.

  • Detailed Inspection Protocols.

  • Continuous Improvement Programs.

  • Comprehensive Documentation.

 

Does AUMA provide on-site maintenance and support for actuators installed in hazardous locations?

Yes, AUMA provides comprehensive on-site maintenance and support for actuators installed in a variety of different locations. 

AUMA's technicians are COMPEX and confined space qualified to assist with these applications. 

 

Our commitment to ensuring the reliability and performance of our products extends to even the most challenging locations.  

Does AUMA provide product training?

Yes, we offer bespoke and tailored training packages to suit all requirements. 

 

If interested, please get in touch and we will be happy to discuss this in more detail with you. 

What warranty does AUMA offer on its actuators?

We offer a standard warranty coverage of 24 months with every newly supplied product. 

Contact us by completing the form below or call us on:

01275 871141