We are certified to ISO 9001, 14001 and 45001, regarding products and services.
We offer tailor-made service agreements and our service assignments are always accompanied by a detailed report - which facilitates your maintenance planning.
The right service and maintenance at the right time makes for a better, safer and more economical plant.
Here is what you can always expect:
Should you wish to return any of your AUMA products to our workshop, please fill out the below form and send a copy with the unit(s) to our Clevedon address.
Whether you need immediate site assistance or for someone to check the health and condition of your actuators, we have you covered.
AUMA also offer, full mechanical and electrical services for upgrades and retrofits on a wide range of electric actuators.
Please get in touch with our Service Team below, who will be happy to discuss your requirements and how we can help.
For a closer look at what we can offer, take a look at an example on how we tailored a bespoke Service Agreement to meet unique onsite demands for a well known water company.
AUMA's service contracts consist of 3 different levels of service.
Level 1: Basic Maintenance Package
Level 2: Advanced Maintenance Package
Level 3: Premium Maintenance Package
For more detailed information, please click on the below button and take look at our Service Contract Brochure.
Alternatively, please get in touch with us and we will be happy to discuss any questions.
We hold a comprehensive range of electric actuators and component parts for various applications for call-off from stock - from variable speed to underwater and remote-mounted solutions.
This can mean that replacement actuators, where required, can be on site within five working days and often quicker.
In emergency cases, we can deliver actuators to the site within 24 hours and in really extreme cases, we can quote, build, test and deliver to site on the same day when required.
At AUMA we are committed to maintaining the highest standards of quality and safety in our products and services.
To ensure this, we implement the following:
Yes, AUMA provides comprehensive on-site maintenance and support for actuators installed in a variety of different locations.
AUMA's technicians are COMPEX and confined space qualified to assist with these applications.
Our commitment to ensuring the reliability and performance of our products extends to even the most challenging locations.
Yes, we offer bespoke and tailored training packages to suit all requirements.
If interested, please get in touch and we will be happy to discuss this in more detail with you.
We offer a standard warranty coverage of 24 months with every newly supplied product.
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